HOW TO ORDER
CAST ALUMINUM PATIO
order, please click
button that appears under each product. Once you click on the button
1. Is it safe to use my credit card online?
understand your concern about confidentiality especially while shopping
online. We respect your privacy and pledge to treat your personal
information with the utmost safety and security measures. We will not
sell your personal information for any reason. Our site is a Thawte
Secure Site using a Secure Sockets Layer, an encryption technology
that works with your browser to offer secure communications by
encrypting/protecting all data to and from the site, including your credit
2. Do I have to order online?
We prefer you
place your order online, because it is automatically entered into our database
for quicker shipping and better accuracy.
If you prefer to place your order over the phone, our customer service
specialists are ready to assist you Monday through Friday 9 a.m. to 5 p.m.
3. Do I pay sales tax?
Since, we are
based in California only California residents must pay sales tax.
4. Are your products in stock and ready to
Any item that is
featured on our website is generally in stock and will be shipped within one
5. How do I order 2 or more of the same
the product you want to order, click button
under the product, and select the color and click the CONTINUE button.
Then under "Quantity" you can change the number to the
desired quantity of sets you want. Once you enter the quantity then
click the "Update" button.
6. How do I cancel my order?
If you would
like to cancel your order we will attempt to do so, however, if your order
has shipped there will be a 15% restocking fee applied. In order to
make a cancellation request please call 1-877-527-2846 or email us at firstname.lastname@example.org.
For email requests please be sure to include your order number.
If you have any questions before
you order please feel free to contact us by email at CustomerService@PatioWholesale.com
or call us toll free at 1-877-527-2846.